Our Fees

From November 2024...

Our fees have been adapted in accordance with Medicare regulations in place during the Covid Pandemic

Our Regular Fees

In order to provide the quality of care that our patients expect and we strive to provide, Hazelwood Clinic is a private billing practice. The fees charged are set between the “Schedule” Fee and the AMA recommended fee. A reduced fee is charged for Pensioners and Commonwealth Health Card Holders, benefit cards must be produced at the time of consultation.

A guide of consultation time allocations and fees is included below. You are encouraged to allow adequate time to discuss your care needs with your doctor. Please let the reception staff know when making an appointment if a longer appointment is needed.

Payment is required after each consultation and can be made by cash, credit card or EFTPOS.

Other services provided at your visit may attract additional fees.

In order to maintain the quality of our practice, consultation fees on Saturday attract a $5.00 loading.

For third party and Workcover matters you are responsible for the payment of all of your accounts with us until you can supply proof that a third party has accepted to pay your medical expenses.

The fees charged by our Clinic reflect the cost of running an efficient practice that complies with best medical practice, the requirements of various government agencies, and the standards imposed by Accreditation.

Consultation in rooms in hours

ItemDescriptionPrivateConcessionSeniorsRebate
3Level A  (Brief)60.0047.0052.0019.60
23Level B  (Standard)95.0070.0075.0042.85
36Level C  (Long)150.00113.00118.0082.90
44Level D  (Extended)220.00155.00160.00122.15
123Level E  (Prolonged)300.00235.00240.00 197.90 

Telephone and Video Consults

ItemDescriptionPrivateConcessionSeniorsRebate
91890Short Phone Consult60.0047.0052.0019.60
91891Standard Phone Consult business hours95.0070.0075.0042.85
91891After Hours Phone Consult110.0080.0085.0042.85
92210Between 11pm and 7am250.00200.00205.00174.30
91900 MyMedicare Phone 20mins 150.00113.00118.00 82.90 
91910 MyMedicare Phone 40mins 220.00155.00 160.00 122.15 
91790 Short Video Consult 60.0047.00 52.0019.60
91800 Standard Video Consult 95.0070.00 75.00 42.85 
91801 Long Video Consult 150.00113.00 118.00 82.90
91802 Extended Video Consult 220.00155.00 160.00 122.15 
91920 Level E Video 300.00240.00245.00 197.90 

Home Visits normal hours

ItemDescriptionPrivateConcessionSeniorsRebate
24Level B132.80102.85107.8572.85
37Level C182.90147.90152.90112.90
47Level D300.00192.15197.15152.15

Urgent After Hours in consulting room

ItemDescriptionPrivateConcessionSeniorsRebate
585Outside 11pm & 7am257.90202.90207.90147.90
594Outside 11pm & 7am Additional patient107.8077.8081.2047.80
599Between 11pm and 7am/Unsociable hours274.30229.30234.30174.30

Standard appointments are either 10 or 15 minutes depending on the individual doctor.

When making appointments please advise the receptionist if a longer appointment is needed – for example: insurance and other general examinations, cervical screening tests, removal or cryotherapy of skin lesions, counselling or if you have several issues to discuss.

If an appointment cannot be kept, please phone the surgery allowing reasonable notice to avoid a non attendance fee, this will also allow the appointment to be given to another patient. If you miss your appointment time by arriving late you may be asked to reschedule.

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